Uber is releasing a gaggle of new safety features geared in route of the driving energy, together with freezing pretend rider account names and piloting a front-facing video recording instrument to interchange a driver’s dashcam.
The security decisions observe a feedback period from drivers that Uber started this summer season season season.
It seems to be like drivers have been having a difficult time with pretend specific particular person names. Uber, in its try to stop discrimination based completely on somebody’s title, has allowed riders to interchange their names all through the app. The top end result’s some purchasers modified their names to cartoon characters or “even offensive language,” which Uber talked about “might find yourself in troublesome pickups or uncomfortable circumstances for drivers.”
Uber will conduct a large audit of rider account names and freeze any accounts with clearly pretend names. Riders ought to vary or validate their account names with Uber’s help brokers to have their accounts unblocked, the corporate talked about.
Drivers may also have the pliability to flag any pretend or inappropriate names of their app’s Assist half.
Uber can be rising its audio recording carry out and piloting front-facing video recording. The ride-hail enormous says in-app audio recording all via rides has helped it decide the fitting plan of movement after a security incident, and it’s helped riders and drivers truly actually really feel safer when utilizing the app. Uber has been piloting audio recording in three U.S. cities over the sooner 12 months and would possibly now enhance to 6 new U.S. cities subsequent month, together with Cincinnati, Nashville, Phoenix, Salt Lake Metropolis, San Antonio and Tucson.
The video recording trial, which could happen in Cincinnati, Louisville and New York Metropolis all through the U.S. and Santos and João Pessoa in Brazil, will enable drivers to file video utilizing the front-facing digital digital digicam on their smartphone. The thought is to interchange an interior-facing dashcam with a cheap and easier to rearrange different, and it’ll enable drivers to file each video and audio on each journey, the corporate talked about.
As with the audio recording carry out, nobody, together with the driving energy, can entry the recording moreover the driving energy should share it with Uber to look out info in a safety-related incident, Uber talked about.
Uber furthermore revealed some new highway security decisions on Thursday. The corporate talked about its in-app navigation system will now counsel fewer left turns, which based mostly totally on the National Highway Traffic Safety Administration, end in 22% of crashes. The navigation may also alert drivers to “look ahead to cross friends” when approaching an intersection with out a four-way cease.
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