Uber is releasing a gaggle of new safety features geared in route of the driving energy, together with freezing faux rider account names and piloting a front-facing video recording instrument to interchange a driver’s dashcam.
The security picks observe a feedback period from drivers that Uber started this summer time season season season season.
It seems to be like drivers have been having a hard time with faux explicit specific particular person names. Uber, in its try to stop discrimination based totally absolutely on any individual’s title, has allowed riders to interchange their names all through the app. The very best end consequence’s some purchasers modified their names to cartoon characters or “even offensive language,” which Uber talked about “may find yourself in troublesome pickups or uncomfortable circumstances for drivers.”
Uber will conduct a giant audit of rider account names and freeze any accounts with clearly faux names. Riders ought to fluctuate or validate their account names with Uber’s help brokers to have their accounts unblocked, the corporate talked about.
Drivers may also have the pliability to flag any faux or inappropriate names of their app’s Assist half.
Uber is likely to be rising its audio recording carry out and piloting front-facing video recording. The ride-hail enormous says in-app audio recording all by way of rides has helped it resolve the turning into plan of movement after a security incident, and it’s helped riders and drivers really actually really actually really feel safer when utilizing the app. Uber has been piloting audio recording in three U.S. cities over the sooner 12 months and will now enhance to 6 new U.S. cities subsequent month, together with Cincinnati, Nashville, Phoenix, Salt Lake Metropolis, San Antonio and Tucson.
The video recording trial, which could happen in Cincinnati, Louisville and New York Metropolis all through the U.S. and Santos and João Pessoa in Brazil, will enable drivers to file video utilizing the front-facing digital digital digicam on their smartphone. The thought is to interchange an interior-facing dashcam with an inexpensive and less complicated to rearrange utterly totally different, and it’ll enable drivers to file each video and audio on each journey, the corporate talked about.
As with the audio recording carry out, no individual, together with the driving energy, can entry the recording moreover the driving energy must share it with Uber to look out data in a safety-related incident, Uber talked about.
Uber furthermore revealed some new freeway security picks on Thursday. The corporate talked about its in-app navigation system will now counsel fewer left turns, which primarily based utterly on the National Highway Traffic Safety Administration, end in 22% of crashes. The navigation may also alert drivers to “stay up for cross buddies” when approaching an intersection with out a four-way cease.
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