Uber is releasing a gaggle of new safety features geared in route of the driving power, along with freezing fake rider account names and piloting a front-facing video recording instrument to interchange a driver’s dashcam.
The safety picks observe a feedback period from drivers that Uber began this summer season season season season season.
It appears to be like drivers have been having a tough time with fake express particular specific individual names. Uber, in its attempt to cease discrimination based mostly completely completely on any particular person’s title, has allowed riders to interchange their names all by the app. The easiest finish consequence’s some purchasers modified their names to cartoon characters or “even offensive language,” which Uber talked about “could end up in troublesome pickups or uncomfortable circumstances for drivers.”
Uber will conduct an enormous audit of rider account names and freeze any accounts with clearly fake names. Riders must fluctuate or validate their account names with Uber’s assist brokers to have their accounts unblocked, the company talked about.
Drivers may additionally have the pliability to flag any fake or inappropriate names of their app’s Help half.
Uber is prone to be rising its audio recording perform and piloting front-facing video recording. The ride-hail huge says in-app audio recording all by means of rides has helped it resolve the turning into plan of motion after a safety incident, and it’s helped riders and drivers actually truly actually truly actually really feel safer when using the app. Uber has been piloting audio recording in three U.S. cities over the earlier 12 months and can now improve to six new U.S. cities subsequent month, along with Cincinnati, Nashville, Phoenix, Salt Lake Metropolis, San Antonio and Tucson.
The video recording trial, which may occur in Cincinnati, Louisville and New York Metropolis all by the U.S. and Santos and João Pessoa in Brazil, will allow drivers to file video using the front-facing digital digital digicam on their smartphone. The thought is to interchange an interior-facing dashcam with a cheap and easier to rearrange totally completely totally different, and it’ll allow drivers to file every video and audio on every journey, the company talked about.
As with the audio recording perform, no particular person, along with the driving power, can entry the recording furthermore the driving power should share it with Uber to look out knowledge in a safety-related incident, Uber talked about.
Uber moreover revealed some new freeway safety picks on Thursday. The company talked about its in-app navigation system will now counsel fewer left turns, which based totally totally on the National Highway Traffic Safety Administration, finish in 22% of crashes. The navigation may additionally alert drivers to “watch for cross buddies” when approaching an intersection with out a four-way stop.
