Uber is releasing a gaggle of new safety features geared in route of the driving energy, together with freezing faux rider account names and piloting a front-facing video recording instrument to interchange a driver’s dashcam.
The security picks observe a feedback period from drivers that Uber started this summer season season season season season season.
It seems to be like drivers have been having a troublesome time with faux categorical specific particular particular person names. Uber, in its try to stop discrimination based fully fully on any specific particular person’s title, has allowed riders to interchange their names all by the app. The simplest end consequence’s some purchasers modified their names to cartoon characters or “even offensive language,” which Uber talked about “may find yourself in troublesome pickups or uncomfortable circumstances for drivers.”
Uber will conduct an unlimited audit of rider account names and freeze any accounts with clearly faux names. Riders should fluctuate or validate their account names with Uber’s help brokers to have their accounts unblocked, the corporate talked about.
Drivers may also have the pliability to flag any faux or inappropriate names of their app’s Assist half.
Uber is susceptible to be rising its audio recording carry out and piloting front-facing video recording. The ride-hail large says in-app audio recording all by the use of rides has helped it resolve the turning into plan of movement after a security incident, and it’s helped riders and drivers truly actually truly actually truly actually really feel safer when utilizing the app. Uber has been piloting audio recording in three U.S. cities over the sooner 12 months and might now enhance to 6 new U.S. cities subsequent month, together with Cincinnati, Nashville, Phoenix, Salt Lake Metropolis, San Antonio and Tucson.
The video recording trial, which can happen in Cincinnati, Louisville and New York Metropolis all by the U.S. and Santos and João Pessoa in Brazil, will permit drivers to file video utilizing the front-facing digital digital digicam on their smartphone. The thought is to interchange an interior-facing dashcam with an affordable and simpler to rearrange completely fully completely completely different, and it’ll permit drivers to file each video and audio on each journey, the corporate talked about.
As with the audio recording carry out, no specific particular person, together with the driving energy, can entry the recording moreover the driving energy ought to share it with Uber to look out data in a safety-related incident, Uber talked about.
Uber furthermore revealed some new freeway security picks on Thursday. The corporate talked about its in-app navigation system will now counsel fewer left turns, which based mostly completely completely on the National Highway Traffic Safety Administration, end in 22% of crashes. The navigation may also alert drivers to “look ahead to cross buddies” when approaching an intersection with out a four-way cease.
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