Uber is releasing a gaggle of new safety features geared in route of the driving power, along with freezing fake rider account names and piloting a front-facing video recording instrument to interchange a driver’s dashcam.
The safety selections observe a feedback period from drivers that Uber began this summer season season season season.
It appears to be like drivers have been having a troublesome time with fake particular explicit individual names. Uber, in its attempt to cease discrimination primarily based fully on any person’s title, has allowed riders to interchange their names all via the app. The highest finish outcome’s some purchasers modified their names to cartoon characters or “even offensive language,” which Uber talked about “would possibly end up in troublesome pickups or uncomfortable circumstances for drivers.”
Uber will conduct a big audit of rider account names and freeze any accounts with clearly fake names. Riders should fluctuate or validate their account names with Uber’s assist brokers to have their accounts unblocked, the company talked about.
Drivers can also have the pliability to flag any fake or inappropriate names of their app’s Help half.
Uber might be rising its audio recording perform and piloting front-facing video recording. The ride-hail huge says in-app audio recording all through rides has helped it resolve the becoming plan of motion after a safety incident, and it’s helped riders and drivers actually really actually really feel safer when using the app. Uber has been piloting audio recording in three U.S. cities over the earlier 12 months and may now improve to six new U.S. cities subsequent month, along with Cincinnati, Nashville, Phoenix, Salt Lake Metropolis, San Antonio and Tucson.
The video recording trial, which might occur in Cincinnati, Louisville and New York Metropolis all via the U.S. and Santos and João Pessoa in Brazil, will allow drivers to file video using the front-facing digital digital digicam on their smartphone. The thought is to interchange an interior-facing dashcam with an affordable and simpler to rearrange completely different, and it’ll allow drivers to file every video and audio on every journey, the company talked about.
As with the audio recording perform, no person, along with the driving power, can entry the recording furthermore the driving power ought to share it with Uber to look out information in a safety-related incident, Uber talked about.
Uber moreover revealed some new freeway safety selections on Thursday. The company talked about its in-app navigation system will now counsel fewer left turns, which based completely on the National Highway Traffic Safety Administration, finish in 22% of crashes. The navigation can also alert drivers to “look forward to cross pals” when approaching an intersection with out a four-way stop.
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